Privacy Policy
Sophro by Julia
Last updated: May 2026
1. Introduction
Welcome to Sophro by Julia. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and interact with us.
By using our website, you agree to the practices described in this policy. We are committed to complying with the General Data Protection Regulation (GDPR) and applicable French data protection law.
2. Data controller
The data controller responsible for your personal data is:
Sophro by Julia
E-mail : sophrobyjulia@gmail.com
Website : https://www.sophrobyjulia.com
Localisation : France
3. Data we collect
We collect personal data only when you actively provide it to us. The data we may collect includes:
3.1 Contact form (WPForms)
If you choose to contact us via our WhatsApp number displayed on the website, we collect:
- Your phone number
- Your name (as displayed in WhatsApp)
- The content of your messages
Please note that WhatsApp is operated by Meta Platforms, Inc. and is subject to WhatsApp’s own Privacy Policy. We have no control over how Meta processes your data within the WhatsApp platform.
3.2 WhatsApp
Si vous choisissez de nous contacter via notre numéro WhatsApp affiché sur le site, nous collectons :
- Votre numéro de téléphone
- Votre nom (tel qu’il apparaît dans WhatsApp)
- Le contenu de vos messages
Veuillez noter que WhatsApp est exploité par Meta Platforms, Inc. et que vos données sont soumises à la politique de confidentialité propre à WhatsApp. Nous n’avons aucun contrôle sur la manière dont Meta traite vos données au sein de la plateforme WhatsApp.
3.3 Technical data
Like most websites, our site may automatically collect certain technical information when you visit, such as your IP address, browser type, and pages visited. This data is used solely for the technical operation and security of the website.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Legitimate interest: to respond to your enquiries and manage our relationship with prospective and existing clients.
- Consent: where you have freely provided your personal data to contact us.
- Contractual necessity: where data processing is required to provide or arrange sophrologie services you have requested.
5. How We Use Your Data
We use the personal data you provide exclusively for the following purposes:
- To respond to your messages and enquiries
- To schedule and manage sophrologie sessions
- To send information you have specifically requested
- To ensure the proper functioning and security of our website
We will never use your data for unsolicited marketing, and we will never sell or rent your personal data to third parties.
6. Data Sharing and Third Parties
We do not sell, trade, or share your personal data with third parties, except in the following limited circumstances:
6.1 WPForms
Contact form submissions are processed and stored through WPForms, a plugin hosted on our WordPress website. Your form data is stored in our WordPress database, hosted on our web server. We do not share this data with WPForms or any affiliated parties beyond what is necessary for the plugin to function.
6.2 WhatsApp (Meta)
When you contact us via WhatsApp, your data is processed by Meta Platforms, Inc. in accordance with their Privacy Policy, available at: https://www.whatsapp.com/legal/privacy-policy
6.3 Hébergement du site
Our website is hosted on a third-party server. Your data may be stored on servers located within the European Economic Area (EEA). Our hosting provider is bound by contractual obligations to keep your data secure and confidential.
6.4 Legal Obligations
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form data: retained for up to 3 years from the date of your last contact, then permanently deleted.
- WhatsApp messages: retained as long as our conversation remains open, or as required by our legitimate business needs.
You may request deletion of your data at any time (see Section 9).
8. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- Use of a secure (HTTPS) website connection
- Password-protected WordPress administration access
- Regular software and plugin updates
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete data.
- Right to erasure (‘right to be forgotten’): You may request that we delete your personal data, subject to certain conditions.
- Right to restriction of processing: You may request that we limit how we use your data.
- Right to object: You may object to the processing of your data based on legitimate interests.
- Right to data portability: You may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at: sophrobyjulia@gmail.com
We will respond to your request within 30 days in accordance with GDPR requirements.
10. Right to Lodge a Complaint
If you believe that your personal data is being processed in violation of the GDPR or applicable French law, you have the right to lodge a complaint with the French data protection authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
Website : www.cnil.fr
Adress : 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
11. Cookies
Our website may use cookies to ensure its proper functioning and to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.
We use only essential cookies necessary for the technical operation of the site. We do not use advertising or tracking cookies. You can control or disable cookies through your browser settings at any time; however, this may affect the functionality of certain parts of the website.
12. Children's Privacy
Our website and sophrologie services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete such information.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised ‘Last updated’ date. We encourage you to review this policy periodically.
14. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:
Sophro by Julia
E-mail : sophrobyjulia@gmail.com
WhatsApp : +33 (0)6 95 62 23 48
Website : https://www.sophrobyjulia.com/
